


In the admin center, go to the Users > Active users page. For more information, see the topic About admin roles. You must be an Exchange administrator or Global administrator in Microsoft 365 to do these steps. However, a shared mailbox cannot exceed 50GB. If you're setting up email forwarding because the user has left your organization, another option is to convert their mailbox to a shared mailbox. Once you set up email forwarding, only new emails sent to the from mailbox will be forwarded.Įmail forwarding requires that the from account has a license. Configure email forwardingīefore you set up email forwarding, note the following:Īllow automatically forwarded messages to be sent to people on the remote domain.

With Business Assist, you and your employees get around-the-clock access to small business specialists as you grow your business, from onboarding to everyday use. If you need help with the steps in this topic, consider working with a Microsoft small business specialist.
